Q:I want to upload a PDF file to the document list.
A: Uploading is possible through the "Add/Register Field Report Template" operation.
Please refer to the following for details on the "Add/Register Field Report Templates" operation.
See also: Adding and registering field report templates
Uploaded files can be viewed in the "Documents" section of the application.
Please refer to the following for how to browse.
See also: Creating Field Reports
Note
Please note that the file viewing experience is different from the drawing function.
This is only a substitute for the field report function. We recommend that you verify this information.
Request confirmation from the support desk
If the problem persists, we would appreciate it if you could provide us with the following information to help us determine the cause of the problem.
We would appreciate it if you could confirm the problem based on the information you provide.
Please contact our support desk (cs-support@photoruction.com) with this information.
【Please provide the following information】
・The device model you are using (iPhone6, iPadmini, AQUOSBasic3, etc.)
・The version of the photo traction application
・Date the event occurred (e.g., the date the photo was taken)
・Date you noticed the event
・Target project name
・Number of target data (e.g., number of unsynchronized photos)
Contact Support Desk
If the above does not improve the situation, please contact us by any of the following methods.
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Email us at: cs-support@photoruction.com
Business hours: 9:00-18:00 (except Sat., Sun., and holidays)
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Please refer to "How to Contact Us" for information on how to contact us from a PC, smartphone, or tablet.
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