When I tried to log in, "The email address or password you have entered is incorrect." is displayed.
- The email address may have been entered incorrectly. Please reconfirm the email address you have entered.
・Basically, your login ID is the email address you used when you signed up for the service.
・You can also change your address midway through the process.
(You can change your address by going to Log in to Photoruction, Personal Settings, and Account Information.)
・Please make sure that your email advice is not in two-byte characters.
- The password may have been entered incorrectly. Please check the password you have entered.
・Please make sure that the information you entered is correct.
・Please reset your password.
※To reset your password, you must do so from your PC.
・If you have any difficulties with the above, our support team is also available to help you. Please feel free to contact us for more information.
※If you have changed your password through our support department, you will need to change it yourself.